Terms & Conditions for Trial Order Billing Agreement

for Geneti Fuel

Muscle Theory LLC

2305 W Farwell Dr, Tampa, FL 33603


Customer Service Phone: 1-855-868-6346. We are open from 9am to 5pm Eastern Standard Time Monday - Friday and Noon to 5pm on Saturday. We are closed on Sunday and major US holidays: Thanksgiving, Christmas and Easter.

By using, accessing or ordering products from this Website, you hereby agree to all of the following terms.

 

Trial Orders. By submitting your shipping and payment information and authorizing the trial order of Geneti Fuel, you are agreeing to the terms and conditions of the 15-day (11 days + 4 days for shipping) trial offer seen on the webpage you had or will be ordering from. Once you click the order button, identified on checkout as a button that currently reads "Rush My Order" you will be sent your trial order of our product and be billed $4.95 as listed on our checkout page or $4.96 if you placed and order with our customer service to cover the shipping and handling fee which will appear on your account today .The 15-day (11 days + 4 days for shipping) trial period begins the day after you place your order and may be cancelled by phone at 1-855-868-6346. The product is identified as a dietary supplement that works best when used in conjunction with diet and exercise. You may extend your trial by calling us anytime before the 16th day to request more time to try the product out. All customers are responsible to pay the $4.95 or $4.96 trial supply charge for the first shipment once the order has been submitted. The cost of the product is $97.23 (including S&H) as listed on our checkout page or $93.78 (including S&H) if you placed and order with our customer service and you will be billed that price for the initial product sent out if you do not cancel prior to the 16th day of your trial period we assume the product is working for you and you wish to continue using them to effectively achieve your health and weight loss goals. If after your 15-day (11 days + 4 days for shipping) trial period you wish to continue to receive our product, simply do nothing and in approximately 30 days and every 30 days thereafter, you will be shipped a 30-day supply of product for the full price. If you wish to cancel your order before the 15-day (11 days + 4 days for shipping) trial has ended, simply contact us by phone at 1-855-868-6346 and you will not be billed anything further. Unless you contact our customer care department at 1-855-868-6346 to cancel your monthly auto-shipments, you will continue to receive product every month and be billed the full price of $97.23 or $93.78 respectively (including S&H). Your request for cancellation, whether by phone or email, will be processed immediately; however, you will be responsible for any charges, billing or shipments that have already been shipped to you or that have already been delivered to you at the time of your cancellation. If you are trying to cancel outside of the customer care hours of operation ( 12:01am to 7:59am & 6:01pm to 11:59pm Saturday and Sunday ) you may submit a request of cancellation by email to support@genetifuel.com. All cancellation requests whether by phone or email should receive a cancellation confirmation number and an email stating your subscription has been canceled. It is suggested to keep this number for your records. Any future discrepancies resulting from not having a cancelation confirmation number will be at the discretion of the company. Charges will appear on your statment as Descriptor.

Shipping of Product(s). Your order will be processed and shipped within about 1 business day. By calling us at 1-855-868-6346 you can Expedite Your Shipment for $1.99 and ensure that your shipment is fulfilled as soon as possible, with priority over non-expedited orders. This will be billed separately. Shipment time for delivery is estimated to be within 2-4 business days and is shipped via USPS First Class. If you feel you are experiencing any delay in the delivery of your product, you may contact our customer care department at 1-855-868-6346.

Price Reduction. We may at anytime choose to lower the prices of our products or services.

Return Policy. We will credit one returned unopened product per customer if the received package is post marked within 30 days of the original order date and included with a RMA number obtained from customer service. No returns are credited after 30 days of the original order date. Any merchandise must be returned at the customer's expense and must have an RMA number marked on it. Absolutely no returns are eligible for a refund for partially used product. Product must be sealed, undamaged and un-tampered with to be eligible for a refund. No refunds for any packages without an RMA number obtained from customer service. You may request an RMA and instructions on how to submit a return by calling 1-855-868-6346. There is a small $9.95 restocking fee applied on all returns.
Please return shipments to Attn Returns PO Box 23833 St. Petersburg, FL 33742.

Did Not Receive and/or Lost Package: All products are expected to arrive to the shipping address originally typed into the web form on the product webpage you ordered from within 2-4 business days after it ships. Packages will ship out within 1 business day from the day you place your order. For orders placed on a weekend date, packages will ship out the following Monday, assuming it is not a major holiday. If for some reason you do not receive the product after five (5) business days of ordering it is recommended to contact customer support at 1-855-868-6346 and request the trial be extended and that the product be reshipped before the 15-day trial has elapsed. All orders are shipped with delivery confirmation, if the order is shown as delivered we are to believe it has been delivered unless you call to state otherwise before the 15-day trial has ended. There will be no refunds for product claimed to be undelivered if we are not notified before the 15-day trial has ended and the package is shown as delivered with delivery confirmation obtained via the US Postal Service. There may be times when shipments are delayed a few extra days.

Trial Awareness and Compliance. We make sure all customers are aware of the terms and conditions of this offer when placing an order. We have consulted with our legal team who conducted a compliance review of our website and product and were told we are in compliance with all applicable laws and guidelines set forth.

Trial Extension. We may at any time choose to extend your trial to give you more time to try the product out. You may also request a trial extension by calling us any time before the 15th day.

Product Claims. For more information on our product, claims and the ingredients please visit the website. The product is intended to be used in conjunction with a sensible diet and exercise program to see best results. The included online health portal will dramatically assist in your results, you can find access to this in the original email you received. We do not guarantee or claim any weight loss without diet and exercise.

Satisfaction Guarantee. If you are not satisfied with the product within the first 15 days of your order, simply call or email to cancel and you will not be billed anything further from us.

Modifications to Services. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

No Medical Advice. The Site does not provide medical advice and is not engaged in rendering medical or professional services or advice, and the information provided on the Site is not intended to replace medical advice offered by a health care provider. We strongly recommend that you promptly consult a physician or professional health care provider prior to use of any product. Neither the product nor the ingredients in the product have been approved or endorsed by the FDA or any regulatory agency for treatment of obesity or to cause weight loss.

Product Information. The products advertised on this site have not been approved or cleared by a government regulatory body. You should not construe anything on the Site as a promotion or solicitation for any product or service or for the use of any product or service that is not authorized by the laws and regulations of the country where you are located, including the United States.

Exclusion of Warranty. While we use reasonable efforts to include accurate and up-to-date information in the Site, we no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content of the Site. Without limiting the foregoing, everything on the Site is provided to you 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

User Submissions. Any 'personally identifiable information' in electronic communications to the Site is governed by the Site's Privacy Policy which is posted on the site.

Links From Other Sites. We has not reviewed all of the sites linked to this Site and are not responsible for the content of any off-site pages or any other sites linked to the Site. We do not take any responsibility for any information or claims that were made by other websites and encourage you to alert us if a website is making false claims and linking to our site or product at support@genetifuel.com. Muscle Theory LLC 2305 W Farwell Dr, Tampa, FL 33603, 1-855-868-6346.